Privacy Policy

Autop Pty Ltd (ABN 32 638 943 343) and its related bodies corporate (together "Autop" or "We/we" or "Our/our" or "Us/us") is committed to respecting the privacy of your personal information.

This Privacy Policy explains our policy for dealing with personal information that we collect through the following channels (the "Collection Channels"):

• Our mobile application ("App");
• Our website; (all above are collectively the "Websites")
• Our Clients (generally your employer) may enrol you in order to use our Websites for their business if they use our Websites, and we will collect the personal information they provide about you;
• any other means through which we lawfully collect personal information about you.

You may contact us with any queries you may have in respect of this Privacy Policy or your personal information by contacting Autop's privacy officer via email:info@autop.online

General

1. We are committed to safeguarding personal privacy. We recognise that you have a right to control how your personal information is collected and used. Providing personal information is an act of trust and it is taken seriously. Unless given consent to do otherwise, we will only collect and use personal information as set out below.
2. Throughout this Privacy Policy, we refer to your 'personal information', which means information or an opinion about an identified individual, or an individual who is reasonably identifiable whether the information or opinion is true or not and whether the information or opinion is recorded in a material form or not. Your full name, date of birth, mobile telephone number, email address and workplace contact details are examples of information which may constitute personal information. Personal information may also include information we may collect about your individual preferences.
3. Autop has developed and implemented its Privacy Policy with respect to personal information to reflect best practice on privacy policies in accordance with the requirements of the Privacy Act 1988 (Cth) (as amended) and the 13 Australian Privacy Principles.
4. In order to keep up with changing legislation and best practice, we may revise this Privacy Policy at any time without notice. We will post any changes to this Privacy Policy on our Website, so we encourage you to check this Privacy Policy from time to time.
5. In addition to the provisions of this Privacy Policy, there may also be specific and additional privacy and consent provisions that apply to certain Collection Channels. Because those specific and additional provisions also relate to your privacy protection, we recommend that you review them wherever they appear. In the event of any inconsistency between the provisions of this Privacy Policy and those other specific and additional provisions, the specific and additional provisions will prevail.

Kinds of personal information that Autop collects and holds

7. Personal information that may be requested includes, but is not limited to:
   1. contact information such as your full name, telephone number, mobile telephone number, current and valid email address
   2. more detailed contact preferences including your workplace contact details
   3. productivity statistics related to your employment with our clients;
   4. the contact details of third parties. If you are asked to provide details about other people, please ensure that these individuals are happy for their details to be given to Autop and used for the purposes set out in this Privacy Policy (which may include using their details for marketing purposes)
   5. any other personal information which you provide directly to us. Where you provide us with unsolicited personal information, we will retain this information where it falls within our primary purposes for collection of personal information (as stated in this Privacy Policy).
8. When you use Our Websites, we may also collect personal information about you in the following general categories:
   1. usage and preference information: we collect information about how you interact with the Websites, including the pages you visit, your preferences and settings that you choose. We may do this through the use of cookies and other similar technologies that uniquely identify you
   2. device information: we may collect information about your mobile device such as the hardware model, operating system, preferred language, unique device identifier and mobile network
   3. other information: we may also collect and log information such as your IP address, access dates and times, browser type and pages visited when you interact with our Websites.

Sensitive Information

9. We do not collect or store sensitive information as defined by the Privacy Act 1988.

How Autop collects and holds personal information

10. We will only collect or monitor any personal information about you with your consent including as provided in this Privacy Policy or if it is otherwise lawful to do so. The only personal information collected by us is what has been provided to or collected by us in accordance with this Privacy Policy or has been provided to us lawfully by third parties.

Active information collection

11. Personal information may be collected (and combined) via our Collection Channels if you:
    1. have previously provided us with personal information prior to this Privacy Policy coming into effect, either directly from you personally or via a third party
    2. register to become a User of any Collection Channel
    3. subscribe to any services, products, newsletters, updates, alerts or news and media releases, or request information about our services
    4. complete and submit any forms or applications to us
    5. place an order for our Services
    6. contact us directly in person or via any medium including mail, telephone, social media and commercial electronic messages (SMS (Short Message Service), MMS (Multimedia Message Service), IM (Instant Messaging) and email) including via the contact details listed on Websites
    7. interact with the Websites for a specific purpose
    8. make a complaint to us.
12. Personal information is requested in order to facilitate or provide you with certain content or services, and information about such content or services (including offers made available via our Collection Channels), marketing materials, newsletters, electronic newsletters, news and media releases / launch information, and also to advise you of other Autop products, services, offers, or promotions which may be of interest. No one is obligated to provide personal information. However, failure to do so may result in Autop being unable to facilitate or provide you with certain content, services or services information (where applicable).
13. We may also obtain your personal information from legitimate third-party sources and platforms including social media channels, commercial data providers, referral agents, marketing companies, and other data providers or organisations that share data in circumstances where it is lawful and/or you have given permission for them to do so, including our service providers and clients.

Children

14. Personal information will not be collected by any person who is known by Autop to be under the age of eighteen (18) without the consent of a parent or legal guardian. Persons under age eighteen (18) may only use our Websites with the involvement and consent of a parent or legal guardian.

Passive information collection

15. As with many commercial mobile applications and websites, we may also collect information which tells us about visitors to our Websites. For example, we may collect information about the date, time and duration of use and which pages of the Websites are most commonly accessed. By accessing our Websites when you are logged into an account, you consent to the collection of such information where it is personal information.
16. Our Websites may use and combine such passively collected anonymous information or personal information and/or information from various third-party sources, including as described above, and may combine this anonymous information or personal information with other personal information collected from you to provide better service to Websites users, customise Websites based on your preferences, compile and analyse statistics and trends, and otherwise administer and improve our Websites for your use. We may combine your session information or other information collected through tracking technologies with personally identifiable information from time to time in order to understand and measure your experiences and to determine what services are likely to be of interest to you. By accessing our Websites, you consent to information about you being collected, compiled and used in this way.
17. For more information about cookies and how you can opt-out, you can visithttp://www.youronlinechoices.com.au/

Platform permissions

19. Mobile platforms such as iOS and Android generally define certain types of information or data that applications cannot access without your consent. Each platform has its own permissions system for obtaining your consent. For example, the iOS platform generally alerts you the first time an App wants permission to access certain types of data, such as location services, and will let you choose if to consent to that request. Android devices will generally notify you of the permissions that an app seeks before you first use the app, and your use of the app constitutes your consent. You can generally manage your platform level permissions via the Settings section on your device. For more information, please contact our Privacy Officer at the details set out in this policy.

Purposes for which Autop collects, holds, uses and discloses personal information

20. Personal information collected will be used for the following primary purposes:
    1. To maintain the functionality of the Websites, including the provision of information to you relating to the content available on the Websites
    2. To market products or services related to Autop, our clients, suppliers, promotional partners and trusted third parties
    3. To respond to customer enquiries, complaints and complaints handling
    4. To send you any technical, administrative or legal notices important to our Websites
    5. For internal record keeping including site usage, maintaining databases and administration of our products and services
    6. To provide you with information about your transactions, content, services and products
    7. To provide direct marketing materials via any medium including mail, telephone and commercial electronic messages (SMS (Short Message Service), MMS (Multimedia Messaging Service), IM (Instant Messaging), email) or any other form of electronic, emerging, digital or conventional communications channel for us and our clients, partners, suppliers and trusted third parties
    8. To share reviews or testimonials provided by you
    9. To provide you with newsletters via mail and electronic newsletters via commercial electronic messages
    10. To improve Websites and system administration
    11. To obtain opinions or comments about products and/or services and to conduct other research and development
    12. To verify your identity
    13. To investigate complaints made by you
    14. To record statistical data for analysis
    15. Any other purpose as may be deemed reasonably necessary by Autop in the circumstances.
21. We recognise the trust with which you provide personal information, and except as stated in this Privacy Policy or as is otherwise lawful, such information will not be used or disclosed for any other purposes without consent. However, Autop reserves the right to use or disclose any information, including personal information, as needed to satisfy any law, regulation or legal request, to protect the rights or property of Autop, or any member of the public, to protect the integrity of the Websites, to fulfil your requests, or to cooperate in any law enforcement investigation or an investigation on a matter of public safety.

Contact by Autop

24. Autop (and its directors, servants, agents and contractors) or trusted third parties, may contact you via telephone, SMS (Short Message Service), MMS (Multimedia Messaging Service), IM (Instant Messaging), email, post or any other form of electronic, emerging, digital or conventional communications channel using the information provided in order to contact you in respect of the purposes for collection of personal information as stated above.
25. We do not send advertising or marketing information without obtaining prior consent, for example the consent contained within this Privacy Policy, or as is otherwise lawful to do so. If you receive communications from us which you do not wish to receive, you may remove your name from the database in the manner indicated in the communication, including by utilising the functional unsubscribe/opt-out facility (if the communication is via commercial electronic message) or by contacting us at the contact details in this Privacy Policy. Please allow 30 days for this request to be processed.
26. Despite removing your name from the database from receiving future advertising and marketing information, we may send you non-commercial "administrative emails". Administrative emails relate to a user account and may include administrative and transaction confirmations, requests and inquiries or information about a particular user account.

Ability of others to view information

27. We may provide areas on our Websites where you can upload or enter user-generated content, post or provide information about yourself, provide reviews for content, or services, utilise functionalities that allow you to post content to your own social media channels, or interact with particular content. This information may be shared with others and may be publicly posted on our website, including without limitation, other social media platforms and other public forums in which you choose to participate. Reviews and testimonials that you upload to our social media platforms may be shared on our website, including without limitation, other social media platforms and other public forums and may also be published in promotional materials. This information may become publicly available and may be read, collected and used by others either on our Websites or outside of our Websites and We are not responsible for the conduct of others who may read, collect and use this information.

Your right of access

28. You have the right to access and review your personal information that may be recorded on our database. Information may be reviewed by contacting our privacy officer at the contact details contained in this Privacy Policy. Please allow 30 days for this request to be processed.

Changing and deleting the information we have about you

29. Information contained on the database may be amended, or your preferences for contact from us changed, by contacting our privacy officer at the contact details contained in this Privacy Policy. Please allow 30 days for this request to be processed.
30. In the same way, a request may be made to delete personal information, and all reasonable steps to delete the information will be made, except where it is required for legal reasons. Deletion of information may result in us being unable to facilitate or provide you with information about certain transactions (including the uploading, access to, and receipt of content on the Websites, other content, services or product information and/or provide certain content or services.
31. We are not responsible for removing your personal information from the lists of any third party who has previously been provided your information in accordance with this Privacy Policy.

Storage and security of personal information

32. Autop will endeavour to take all reasonable steps to keep secure any personal information recorded and to keep this information accurate, up to date, complete and relevant. We ensure only those necessary have access to your personal information. Personal information is stored on secure servers that are protected in controlled facilities. This service may be performed on our behalf and data may be hosted by our selected data storage providers.

Autop and links to other websites

34. Our Websites may, from time to time, contain links to the websites of other organisations which may be of interest to you. Their inclusion cannot be taken to imply any endorsement or validation by us of the content of the third-party website. Linked websites are responsible for their own privacy practices and you should check those websites for their respective privacy statements. Autop is not responsible, nor does it accept any liability, for the conduct of companies linked to our Websites.

Related Autop Apps and websites

36. All Websites operated by us will adhere to this Privacy Policy.

Sale of the company

37. If our company merges with, or is purchased by another company, or sells all or a portion of its assets, your personal information may be disclosed to our advisers and any prospective purchaser's adviser and may be among the assets transferred. However, personal information will always remain subject to this Privacy Policy.

Problems or queries

38. If you have any questions about our Privacy Policy, or any problems or complaints about how we have collected, used, stored, handled and/or disclosed your personal information, please contact our privacy officer via one of the following channels:

Mailing Address:
The Privacy Officer
Autop Pty Ltd
Email: info@autop.online

Please allow 30 days for this request to be processed. On receipt of your complaint a review will be conducted, and findings will be communicated to you, where required. If you do not receive a satisfactory response to your query, problem or complaint within 30 days, you may refer your query, problem or complaint to the Office of the Australian Information Commissioner via the contact details listed at:https://www.oaic.gov.au/about-us/contact-us

Changes to this statement

Autop may make changes to this Privacy Policy from time to time for any reason. We will publish those changes on our websitehttps://autop.online/privacy-policy

For more information please email:info@autop.online